Rowan Shoemaker is a trusted advocate for her clients, serving as a Personal Lines Account Manager at Barnard Donegan Insurance. With a foundation in education and meaningful experience in the insurance field, Rowan blends clear communication with genuine care, making sure every client feels heard, valued, and protected.

Before joining BDI, Rowan dedicated four years to teaching elementary special education, where she developed the empathy and problem-solving skills that now define her approach to client service. After transitioning to the insurance industry, she gained hands-on experience helping individuals and families understand their coverage options and feel confident in their choices.

At BDI, Rowan is known for building lasting relationships grounded in trust and responsiveness. She takes the time to understand each client’s unique needs, delivering thoughtful solutions and following through on every commitment. Rowan’s goal is to ensure clients not only understand their policies but also feel secure knowing they have a dedicated partner by their side.

Rowan embodies BDI’s commitment to putting relationships before revenue and taking true ownership of client outcomes. She is driven by the belief that insurance is more than a policy — it’s about protecting futures and providing peace of mind when it matters most.

When she’s not working to safeguard her clients’ interests, Rowan enjoys spending time with her two lively Pugs, Lennon and Logan, trying out new recipes, exploring the outdoors, or diving into a good book or true crime podcast. Whether in or out of the office, she brings curiosity, compassion, and dedication to all she does.